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After Sale Support

Warranty
  • 1-2 year long full warranty period according to EU directives
  • Tool replacement in 14 days

Maintenance
  • Spare parts, redness kits are provided
  • Maintenance Manual

Real-time Monitoring/Prevention
  • Camera status monitoring after every 45-50 operational hour via Cloud Connection
  • User has to easily connect the tool to Zerlux Server in order to check camera condition

Transportation & Training
  • Zerlux provides 2 days long training performed by experienced camera field engineer
  • Job result interpretation, individual well-clean out procedure preparation if requested

Experienced Camera Field Engineering
  • If User requests Zerlux can mobilize camera field engineer to perform or supervise the operation

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