After Sale Support
Warranty
- 1-2 year long full warranty period according to EU directives
- Tool replacement in 14 days
Maintenance
- Spare parts, redness kits are provided
- Maintenance Manual
Real-time Monitoring/Prevention
- Camera status monitoring after every 45-50 operational hour via Cloud Connection
- User has to easily connect the tool to Zerlux Server in order to check camera condition
Transportation & Training
- Zerlux provides 2 days long training performed by experienced camera field engineer
- Job result interpretation, individual well-clean out procedure preparation if requested
Experienced Camera Field Engineering
- If User requests Zerlux can mobilize camera field engineer to perform or supervise the operation